Contractor Code of Conduct
The following Code of Conduct will be adhered to by all contractors including sub contractors whilst working in your home:
- Where possible contact tenant to arrange access
- Provide proof of identity
- Inform tenant of proposed work
- Explain the nature and purpose of the job
- Be polite and courteous at all times
- Maintain confidentiality
- Behave in a proper and professional manner at all times
- Do not smoke, work under the influence of alcohol/drugs, use bad language.
- Do not play music or use tenant’s facilities without their prior permission
- Keep disruption and mess to an absolute minimum
- Protect fixtures, fittings and tenants possessions at all times
- Keep property secure at all times
- Keep safe all materials and equipment use on site to avoid danger to occupants and visitors, especially children
- Reconnect and test services such as water, gas and electricity if these have been interrupted
- Remove any left over material and debris from inside and outside property on completion of job
- Comply with health & safety legislation and codes of practice
- A contractor who encounters problems with tenants will leave the dwelling and contact the office at the earliest opportunity.
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